Results for rail delays tag

December 2016

“It is only right that beleaguered Southern commuters are being offered improved compensation” – – Which? response to Southern passenger compensation announcement

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “It is only right that beleaguered Southern commuters are being offered improved compensation after months of travel misery. With no end in sight for the extreme disruptions passengers are experiencing, much more needs to be done to ensure all passengers receive compensation for overcrowded trains and poor service. Where […]

October 2016

“Train companies need to ensure that, at the very least, they are complying with consumer law” – Which? response to Transport Select Committee report

Vickie Sheriff, Director of Campaigns and Communications at Which?, said: “Following the summer of discontent for rail passengers, where we saw trust in the railways nose dive, the Transport Select Committee is right to be pressing for significant improvements by the rail industry to put passengers first. “While there have been encouraging signs of progress […]