We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice
  • Skip to main content
  • Skip to search
Go to Which? homepage
  • Technology

    Technology

    Loading...
  • Home & garden

    Home & garden

    Loading...
  • Money

    Money

    Loading...
  • Baby & child

    Baby & child

    Loading...
  • Cars & travel

    Cars & travel

    Loading...
  • Campaigns

    Campaigns

    Loading...
  • Services

    Services

    Loading...
  • More from Which?

    More from Which?

    Loading...
Navigate around Which? Search Which? My account My account

My account

Hello

View account
Log out

My account

Log in
Join
Which? Press Office
Menu
  • Home
  • Latest Releases
  • Broadcast Media Spokespeople
  • Press Office Contacts

Results for refund tag

December 2019

Which? response to Thomas Cook refund delay

5 December 2019

Adam French, Which? Consumer Rights Expert, said: “Thousands of holidaymakers will be disappointed that they won’t be refunded from the collapse of Thomas Cook within the 60-day cut off date but we would urge these customers to make sure they stick with official channels as scammers have been circling to take advantage in the past. […]

Statement: Adam French, Consumer Rights, refund, Thomas Cook

July 2019

Updated Which? advice on potential BA pilot strike

23 July 2019

Adam French, Consumer Rights Expert, Which?, said: “As the threat of potential disruption over the busy summer period looms ever larger, it is more important than ever for BA make sure they have an adequate contingency plan in place, including sufficient staff and capacity to minimise the impact on passengers. “If a strike by airline […]

Statement: airline, airline cancellation, airline delay, Compensation, refund, strike

October 2018

Which? goes undercover to expose fake and paid-for reviews

20 October 2018

Shoppers are being misled by unscrupulous sellers using fake and paid-for online product reviews, according to a Which? undercover investigation.   The investigation reveals how easily some sellers are actively bypassing the rules to offer free products in exchange for false and highly-rated reviews.   Which? found evidence of Facebook groups – with tens of […]

Press Release: Alex Neill, Amazon, fake, Fake reviews, online, products, quality, refund, review, reviews, sellers, Which?

July 2018

In second-hand car dealers we trust

21 July 2018

Second-hand car dealers are more trusted among car buyers than private sellers found online or through classified ads, Which? research has found. The study found that six in 10 (62%) car buyers trust a second-hand car dealership, with the vast majority (81%) thinking that a dealership would be more likely to uphold the legal rights […]

Press Release: Adam French, Cars, Consumer Rights, refund, second-hand, used cars

August 2016

Buyer beware – Which? advice on shopping in the BHS closing down sale

22 August 2016

As the last few BHS stores close this weekend, you may be tempted to bag a bargain but follow our top tips to ensure you don’t end up out of pocket if something breaks or stops working after the retailer has closed: If you intend to make any purchases during the closing sales it is […]

Statement: BHS, closing sales, gift vouchers, refund, warranty

  • Latest Tweets from Which? Press Office

    Which? Press Office
    • UK smartphone owners are due £480m payout, claims @WhichUK. Anabel Hoult said: "We believe Qualcomm's practices are… https://t.co/ouo9HfO6Gt from Salesforce - Social Studio
    • Michael Briggs, Head of Sustainability @WhichUK, said that the potential for 'kerbside collections' to make recycli… https://t.co/rPDHUjFpVk from Twitter Web App
    • Read Anabel Hoult's op-ed on @politicshome about @WhichUK's landmark claim against Qualcomm. https://t.co/rrZolfvRo1 from Twitter Web App
    @whichpress
  • Sign up to receive all the latest news from Which?


    We will process your details in accordance with our privacy notice.

  • Popular Tags

    Alex Neill Banking banking standards Banks Big Change broadband Business Calling Time Car Consumer Consumer Rights credit customers Economy Energy Financial services Food Gareth Shaw government Health Higher Education Insurance Money Mortgage Natalie Hitchins Nuisance calls Payday lenders Payday loans Payment Protection Insurance Pensions Personal Finance Peter Vicary-Smith PPI Public Services Retail Richard Lloyd Rory Boland scams Technology Telecomms Telecoms Transport Travel University Which?
  • Which? Campaigns

    • Freedom to pay. Our way.

      Help us protect access to cash as a payment option

    • Scams

      Call on the government to safeguard us from scams

  • Which? Spokespeople

    Meet the team of Which? experts.

  • Help Centre
  • Which? Directory
  • Accessibility
  • Terms & conditions
  • Privacy
  • Cookies
  • MSA statement
  • Careers
  © Which? 2018