Which? responds to On the Beach research revealing £780m of holidaymakers’ cash is locked up in refund credit notes
Rory Boland, Which? Travel Editor, said: “Holidaymakers have spent more than a year propping up the travel industry as some of the UK’s largest holiday companies have withheld refunds or issued refund credit notes, rather than paying back the refunds customers are legally owed. Millions of rebooked holidays are also due to take place this […]