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Results for Retail tag

November 2021

Black Friday shoppers rushed into purchases they later regret, Which? research reveals 

17 November 2021

The hype around Black Friday leads some shoppers to make impulse buys they later regret – with many using credit or borrowing from friends and family to fund their purchases, Which? has found.  Which? surveyed 2,000 members of the public to find out how they felt about items they bought in last year’s Black Friday […]

Press Release: Black Friday, Ele Clark, Retail, shopping

October 2021

Top of the chocs: Which? reveals this year’s best Christmas advent calendars 

21 October 2021

Hotel Chocolat, Drinks by the Dram and Playmobil were big winners, while Fortnum and Mason’s chocolate was deemed ‘inedible’ as Which? put this year’s crop of luxury chocolate, gin and children’s toy advent calendars to the test.  With Christmas fast approaching and warnings of impending shortages, shoppers are already stocking up on advent calendars for […]

Press Release: Advent Calendars, Christmas, Ele Clark, Retail

Late fee and debt risk warnings absent as major retailers bombard online shoppers with Buy Now Pay Later, Which? investigation reveals

13 October 2021

Online shoppers are being bombarded with Buy Now Pay Later (BNPL) payment options at the checkout, often with little or no information about late fees, credit checks and the risk of falling into debt, a Which? investigation of more than 100 major retailers has found. Which? looked at 111 of the biggest online retailers in […]

Press Release: BNPL, debt, Gareth Shaw, Money, Retail

August 2021

Which? reveals best and worst supermarkets for online food delivery freshness

23 August 2021

Waitrose has finished bottom in a Which? investigation of online supermarket grocery freshness, with delivered food and drink going off around two and a half days earlier on average than top performer Tesco. With grocery freshness emerging as an important consideration for soaring numbers of online grocery shoppers, the consumer champion looked at how the […]

Press Release: Food, Harry Rose, Retail, Supermarkets

Nailed it: B&Q named cheapest place to buy DIY tools and equipment, Which? reveals

14 August 2021

B&Q has been named the cheapest place to buy DIY tools and equipment, according to snapshot Which? research, with its customers paying a quarter less than Amazon shoppers on average for a basket of popular items. DIY projects quickly became one of the most popular pursuits during the pandemic, with three in 10 (29%) people […]

Statement: DIY, Harry Rose, Price, Retail

May 2021

Pimm’s and Aperol beaten by cheap supermarket own-labels in Which? taste tests

29 May 2021

Summertime favourites Pimm’s and Aperol have both been beaten by Aldi’s own-label drinks costing half the price in Which?’s blind taste tests. With hot weather on the horizon many people might be planning to stock up on a few bottles of their favourite tipple, but choosing a cheaper supermarket own-label alternative can save consumers money […]

Press Release: Harry Rose, Retail

Which? exposes supermarket pricing secrets that could lead to you paying over the odds for grocery products

21 May 2021

Shoppers could be paying almost four times more than they need to for the same branded grocery products at certain times, Which?’s biggest ever supermarket pricing investigation has found. The consumer champion analysed more than a million prices for 493 branded grocery items at six major supermarkets – Asda, Morrisons, Ocado, Sainsbury’s, Tesco and Waitrose […]

Press Release: Ele Clark, food shopping, Retail, supermarket, supermarket prices

Sports Direct finishes bottom in Which? outdoor and sports retailer survey

2 May 2021

Sports Direct has finished bottom of the table in Which?’s survey on the best places to buy outdoor and sporting equipment, with shoppers panning its after sales service, guarantees and Covid-19 response. With lockdown lifting and people finally getting back to their favourite outdoor activities, getting the right gear can make all the difference. The […]

Press Release: Ele Clark, Retail, Sports Direct

November 2020

Supermarkets rated below par when it comes to tech in latest Which? retail survey

26 November 2020

Three of the UK’s biggest supermarkets have finished bottom of the rankings in the latest Which? retail survey of the best places to buy tech products. Asda finished bottom of the survey, just behind Sainsbury’s and Tesco, with shoppers underwhelmed by the supermarkets’ tech product range, availability and quality, as well as customer service. Which? […]

Press Release: Natalie Hitchins, Retail, Technology

November 2015

Secondary ticketing stitch-up

13 November 2015

Which? spent eight weeks monitoring four of the biggest secondary ticketing websites and found evidence that consumers are missing out. We looked for unusual selling patterns on the sites – Get Me In!, Seatwave, StubHub! and Viagogo. The anti-consumer tactics used by touts we encountered included: – Tickets appearing on re-sale sites before they were even officially released: Stubhub! had 364 tickets on sale for Rod Stewart’s UK tour the day before the presale began. – Tickets appearing simultaneously […]

Press Release: Consumer, customers, Retail, Which?

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