Rory Boland, Editor of Which? Travel, said: “The UK has the highest airport slot thresholds in the world. This has led to airlines which are woefully understaffed attempting and failing to operate flights to meet their slot quota. “A summer amnesty on slot rules is potentially good news for passengers as it could ease disruption by letting better-staffed airlines step in […]
Rory Boland, Editor of Which? Travel, said: “Yet more flight cancellations will cause huge disruption and distress to those who have paid significant amounts of money to get away this half term.” “EasyJet must offer passengers the option of a refund or to rebook them on any reasonable route as quickly as possible – even […]
Britannia has earned the unenviable crown of the UK’s worst hotel chain for a ninth consecutive year in Which?’s annual survey. The consumer champion’s ratings – based on more than 2,600 hotel stays – found there are affordable, quality rooms available in the UK – but also chains to avoid – with rates falling by […]
Rory Boland, Which? Travel, Editor, said: “The removal of tests for vaccinated travellers could reduce some of the costs and administrative hassle of travel, which is good news for those who plan on taking a holiday or trip abroad soon. Tests may still be required to enter certain countries, so travellers should be mindful of […]
Rory Boland, Which? Travel Editor, said: “Travellers will understand the need for government to introduce public health measures, however constantly changing rules at the last minute leaves passengers footing the bill. In some destinations, it will be difficult for people to secure tests at such short notice. “For those who do test positive abroad, they […]
Rory Boland, Which? Travel Editor, said: “Travellers will understand the rationale behind the government’s decision to reintroduce mandatory PCR tests for those returning to England. “However, as Which? research has consistently shown, the private testing market isn’t fit for purpose – with serious implications not just for travellers but public health more generally. Testing firms […]
Rory Boland, Which? Travel Editor, said: “This news is a further reminder that travel is not back to normal, and that the pandemic will continue to throw travellers’ plans into jeopardy, often at short notice. “All flights are suspended to these four countries, so passengers will be entitled to a refund for their holiday or […]
Rory Boland, Which? Travel Editor, said: “This worrying news is a reminder that travel is not back to normal. The pandemic continues to disrupt passengers’ travel plans, often with very little notice. “As all flights are being suspended to these countries, all passengers will be entitled to a full refund for the holiday or flight, […]
Rory Boland, Which? Travel Editor, said: “It’s welcome news that the government is looking to add evidence of booster vaccinations to the NHS app. “This issue has some urgency as other countries have already introduced the requirement to have had a booster jab as they limit the validity of vaccines, but with UK residents currently […]
The Isles of Scilly in Cornwall and Assynt-Coigach in Scotland have come top in new Which? surveys rating the UK’s areas of outstanding natural beauty and national scenic areas. With more people than ever before holidaying in the UK during the pandemic, Which? set out to uncover the top landscapes to visit. The consumer champion […]