Which? comments as the CMA investigates British Airways and Ryanair over refunds
Rory Boland, Which? Travel Editor, said: “Millions of customers were treated appallingly last year when airlines continued to operate flights during lockdown restrictions but refused to refund their passengers for flights they could not legally take – so it is right that the CMA is investigating two of the UK’s largest airlines for potentially breaching consumer law. “Customers should […]