Many mobile customers keep their phones for up to six years, but users could unwittingly be putting themselves at risk of being hacked as some brands only provide security updates for a little over two years, research from Which? has found. In a survey of more than 15,000 Which? members, the consumer champion calculated the […]
Despite costing hundreds of pounds more than their standard counterparts, smart appliances could be rendered obsolete after as little as two years as manufacturers stop providing vital software updates, according to a new Which? investigation. The consumer champion calculated that, on average, customers pay £855 more for a smart fridge-freezer than a standard one, £259 […]
Small renewable energy provider Octopus Energy has beaten its rivals to be named ‘Which? Utilities Brand of the Year’ in the Which? Awards 2019, an annual event that recognises the top brands of the year. The relative newcomer (launched in 2016) was the only energy firm to achieve top ratings across all categories in […]
A Which? investigation reveals that some mobile phone manufacturers are overstating battery life length when compared to Which? testing – with one model doing so by half. The consumer champion carried out its own tests to establish the average talk time for popular phone models from five brands and compared the results to the […]
The battle between high-end brands and discounters heats up this year, as the shortlist for the annual Which? Awards is announced. Winners will be crowned at a ceremony on 17th May, where some of the country’s top brands will be competing in categories including: Which? Travel Brand of the Year, Which? Banking Brand of the […]