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Results for scams super complaint tag

May 2017

Lack of industry action leaves consumers exposed to bank scams

16 May 2017

Banks are still leaving customers exposed when it comes to bank transfer scams, five months after the Payment Systems Regulator (PSR) found evidence that they could be doing more. According to research by Which?, people are still losing money and the consumer group warns it has not yet seen enough evidence that the industry is […]

Press Release: Gareth Shaw, Money, Personal Finance, scams, scams super complaint

December 2016

“Has let the banks off the hook” – Which? response to the Payment Systems Regulator’s response to its super-complaint on bank transfer scams.

16 December 2016

Alex Neill, Managing Director of Which? Home & Legal Services, said: “The regulator has finally acknowledged the considerable consumer harm caused by bank transfer scams. However, while recognising that the industry is not doing enough, it has failed to adequately address the issue of liability and has let the banks off the hook, giving them […]

Statement: Alex Neill, Bank transfers, Banks, scams, scams super complaint

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