Which? is warning consumers about the most convincing scams that have been targeting consumers so far in 2023 so they can take steps to protect themselves. The government recently published its three-year strategy to tackle the UK’s fraud epidemic, which now represents two in five of all reported crime incidents and is easily the most […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “These figures show fraud rates in the UK remain frighteningly high and that victims are facing the double blow of being targeted by scammers and then all too often refused reimbursement by their banks. “If the government is serious about its fraud strategy, the Online […]
Weaknesses in bank mobile app security are leaving customers dangerously exposed to scams, a problem highlighted by one victim who told Which? how £73,000 was drained from his accounts after his phone was stolen from a pub. With more people than ever before using mobile banking, criminals are increasingly viewing mobile phones as gateways to […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Scams continue to run riot, with victims suffering both financially and emotionally at the hands of criminal gangs, and helping consumers to be more aware of scams is very important. “However, the sophistication of fraud is constantly evolving, yet victims of authorised push payment fraud still […]
Sam Richardson, Deputy Editor of Which? Money, said: “Pensions have always been a target for fraudsters, but the rising cost of living and current turmoil surrounding pension funds has created a new opportunity for criminals to exploit using sophisticated scams. “With more than half of pension pots being withdrawn fully into cash, some savers are […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Consumers desperately need protections fit for the digital age, and the Online Safety Bill has the potential to stop millions of pounds of scams every year by making the biggest tech firms take responsibility for the flood of adverts on their sites paid for by fraudsters […]
Despite being the most used web browser in the UK, Google Chrome is the worst for detecting and blocking phishing attacks like the links to fake Royal Mail sites that appear in delivery scam texts, according to a new Which? investigation. Phishing attacks can happen in a number of different ways including via emails, SMS […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Which? started the campaign for victims of bank transfer scams with a super-complaint more than five years ago, and welcomes a Bill to enable mandatory reimbursement of APP victims when they are not at fault. “Scam victims currently face a reimbursement lottery depending on who they […]
Anabel Hoult, Which? Chief Executive, said: “It’s great news that the government has listened to the stories we have shared from scam victims and from the huge range of organisations that have been pushing for this change. This could make a huge difference to stemming the tide of fake and fraudulent ads on social media […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “With savings interest rates at low levels, scammers are targeting people looking for better returns on their investments. “Fake investment scams, which have become rampant on social media through paid-for advertising, promise high returns and often use the faces of well-known celebrities to try to make […]