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Results for scams tag

June 2017

Which? response to the NAO report into online fraud

30 June 2017

Gareth Shaw, Which? money expert, said: “Although the banking industry has started to raise awareness of fraud, banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. “We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, but who have seen little […]

Statement: bank transfer scams, Banks, fraud, Money, online fraud, scams, Super-complaint, transfer fraud

May 2017

Lack of industry action leaves consumers exposed to bank scams

16 May 2017

Banks are still leaving customers exposed when it comes to bank transfer scams, five months after the Payment Systems Regulator (PSR) found evidence that they could be doing more. According to research by Which?, people are still losing money and the consumer group warns it has not yet seen enough evidence that the industry is […]

Press Release: Gareth Shaw, Money, Personal Finance, scams, scams super complaint

April 2017

Which? calls for consumer agenda to be front and centre for the next government

29 April 2017

New Which? research shows tackling problems in social care for older people, energy prices, and financial fraud and scams must be top priorities for the next Government. The consumer champion has today (Saturday, 29 April) published its “Consumer Agenda for Government” urging all political parties to use the forthcoming election to address critical consumer issues, […]

Press Release: concern, consumer agenda, detriment, Elderly Care, Energy, finances, government, Peter Vicary-Smith, retirement, scams, worry

February 2017

Which? response to the PSR’s draft terms of reference on preventing and responding to authorised bank transfer scams

28 February 2017

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “We welcome the PSR’s commitment to tackling the significant consumer harm caused by bank transfer fraud, following our super-complaint. “Banks need to do more to protect their customers, yet they currently have little incentive to put in place better safeguards and have failed to do so despite seeing customers losing life changing sums […]

Statement: fraud, PSR, scams, Super-complaint

January 2017

“Today’s figures are yet more evidence of the widespread impact of scams” – Which? response to KPMG fraud barometer

24 January 2017

Alex Neill, Which? Managing Director of Home and Legal Services, said: “Today’s figures are yet more evidence of the widespread impact of scams and fraud. “We’ve heard from people who have lost life changing sums of money to ever-more sophisticated scammers, and its clear that the Government, regulators and businesses need to do much more […]

Statement: Alex Neill, Money, safeguard us from scams, scams

December 2016

“Has let the banks off the hook” – Which? response to the Payment Systems Regulator’s response to its super-complaint on bank transfer scams.

16 December 2016

Alex Neill, Managing Director of Which? Home & Legal Services, said: “The regulator has finally acknowledged the considerable consumer harm caused by bank transfer scams. However, while recognising that the industry is not doing enough, it has failed to adequately address the issue of liability and has let the banks off the hook, giving them […]

Statement: Alex Neill, Bank transfers, Banks, scams, scams super complaint

November 2016

“This is a welcome first step, but is not a cure” – Which? response to Payment Strategy Forum’s confirmation of payee initiative

29 November 2016

Alex Neill, Managing Director of Which? Home & Legal Services, said: “This is a welcome first step, but is not a cure and won’t be enough to protect people from bank transfer scams. Many people will be surprised that banks don’t already do things like check that the payee name matches the account number. “With […]

Statement: Alex Neill, Banking, Personal Finance, scams

Which? reveals potential scale of bank transfer scams

22 November 2016

In just two weeks since Which? launched its online scams reporting tool, more than 650 people have told us about losing over £5.5 million to bank transfer scams. Which? is submitting stories from victims of scams to the Payment Systems Regulator as evidence in its super-complaint into bank transfer fraud. UK consumers now make over […]

Press Release: Alex Neill, Banking, Personal Finance, scams, Super-complaint

“It would be a victory against criminals” – Which? response to proposed plans to ban pension cold callers

19 November 2016

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “Pension scams are a worrying problem and are costing savers millions of pounds. Should the Chancellor announce plans to crackdown on pensions cold calling it would be a victory against criminals who will always find ways to try to target even the savviest people. “No legitimate […]

Statement: Pensions, Personal Finance, scams, Vickie Sheriff

October 2016

Banks can do more to protect us from online banking fraud

20 October 2016

New Which? research finds that major high street banks have failed to adopt two-factor security steps that could safeguard their customers from scams. Bank fraud is booming. In 2014-2015 losses soared by 64% to £133.5m for online banking and 28% to £323.3m for phone banking yet some of the major high street banks are failing […]

Press Release: Alex Neill, Banks, Personal Finance, scams, Super-complaint

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