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Alex Neill, Which? Managing Director of Home Products and Services, said: “Google’s changes to its secondary ticketing policy are a step in the right direction, but websites must make it absolutely clear to consumers whether they are a primary or secondary seller. If secondary sites don’t also provide clarity on ticket restrictions, ticket location and […]
A new investigation by consumer champion Which? has found that as many as a quarter of tickets to popular music, theatre and sporting events have ended up on secondary ticketing websites. Sadly, tickets appearing on secondary ticket websites as soon as any major event goes on sale has become the norm and this often leaves consumers having to […]
Alex Neill, Which? Director of Policy and Campaigns, said: “Our research found extensive examples of tickets being sold unlawfully so it’s right that secondary ticketing sites have clearly been told they are responsible for complying with the law. The Government and Trading Standards must now ensure they can take strong action to punish any sites found breaking the rules. […]
New Which? research reveals music and theatre tickets are still being sold unlawfully on some of the UK’s biggest secondary ticketing sites. With the Government’s independent review of the secondary ticketing market due to report by 26 May, Which? has found numerous examples of tickets being sold in breach of the Consumer Rights Act […]