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Results for Social Care tag

November 2017

Half of care home beds in parts of England not up to scratch

29 November 2017

  A lack of good quality care means some parts of the country have more than half of their care home beds in homes rated as requiring improvement or inadequate, according to a new investigation by consumer champion Which?. Which? analysis of Care Quality Commission (CQC) data shows that in six local authority areas, good […]

Press Release: Alex Hayman, care needs care, Social Care

October 2017

Lack of care home choice leaving families ‘settling’ for inadequate places

27 October 2017

Systemic failure in the care home sector is leaving the majority of people with limited choice and half of people needing care having to wait for a bed, according to new research by Which?. The consumer champion found that almost half of people (48%) who had arranged care for themselves or a loved one said there weren’t any places in at […]

Press Release: Alex Hayman, care, care home, CMA, Competition and Markets Authority, government, Health, social, Social Care, Which?

October 2015

The care funding postcode lottery

16 October 2015

New Which? research reveals a postcode lottery for care funding, with local authorities in the south paying much more for long-term care compared to the north. We submitted Freedom of Information (FOI) requests to 180 local authorities across England, Wales and Northern Ireland and found huge variations in the standard weekly rate councils will contribute […]

Press Release: Public Services, Social Care

March 2014

Confusing care system driving people to breaking point

17 March 2014

A new Which? investigation exposes the confusing care system that is driving people to breaking point, with those not eligible for state funding often struggling to get basic advice. We asked 30 people across the UK to keep a diary as they tried to get advice and organise care for their partners, parents or themselves. […]

Press Release: Public Services, Richard Lloyd, Social Care

September 2013

Cost of care in the home a postcode lottery

19 September 2013

With an increasing demand for care services, a Which? investigation finds that over the last five years some local authorities have been restricting home care and increasing costs above inflation, leading to a widening postcode lottery in care costs. Using Freedom of Information requests over the last five years, we asked councils in England and […]

Press Release: Health, Public Services, Social Care

May 2013

Which? response to the Queen’s Speech

8 May 2013

Which? executive director, Richard Lloyd, said: “If done right, there are five Bills that could put consumers at the heart of the new Parliamentary agenda. Post-election reforms promise jam tomorrow but hard-pressed consumers are under increasing pressure from spiralling food and utility costs today. The Government must act now to give squeezed households a helping hand with […]

Statement: Banking, Consumer, Consumer Rights, Energy, Financial services, Pensions, Social Care

A Queen’s Speech for Consumers?

6 May 2013

Could Wednesday’s Queen’s Speech set out the most consumer-friendly Parliamentary agenda in years? If it is, it won’t be a moment too soon. Our research paints a pessimistic picture of consumer sentiment, with the majority expecting the cost of living and their household budget to get even tighter than last year, squeezed by spiralling utility […]

Statement: Banking, Consumer, Consumer Rights, Energy, Richard Lloyd, Social Care

February 2013

Which? response to Health Secretary Jeremy Hunt’s announcement on funding social care

11 February 2013

Richard Lloyd, executive director of Which? said: “The current system of social care is complex, daunting and difficult to navigate, so it’s good to see the Government moving at last to end uncertainty about people’s eligibility for financial support. “Increasing the eligibility threshold to £123,000 will provide some much-needed financial help to many who are currently […]

Statement: Care and Support Bill, Jeremy Hunt, Richard Lloyd, Social Care

September 2012

Family carers bear brunt of failings in home care

17 September 2012

New research by Which? has uncovered serious failings that are leaving family carers picking up the pieces of inadequate home care. Which? asked 40 family carers to keep a diary about their experience and that of their cared for relative. One daughter’s diary told of her mother having her face washed with a flannel with […]

Press Release: Health, Public Services, Social Care

July 2012

Response to Government’s social care announcement

11 July 2012

Richard Lloyd, executive director, Which? said: “Successive governments have for too long ducked the crucial decisions on social care funding, while people continue to suffer unacceptable levels of care.  The Health Secretary must now end the uncertainty and confusion people face about their future care provision and the costs they will face so that they can adequately prepare.   “Today’s announcement of deferred payments does little to fill the […]

Statement: Money, Personal Finance, Public Services, Social Care

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