New research for Which?’s Stop the Holiday Hassles campaign has revealed people are now less likely to cut back on their holiday budget compared to twelve months ago, as consumer confidence increases. Last year more than half (53%) of consumers in the UK said they intended to cut back on holiday expenditure in the coming months, compared […]
A Which? spokesperson said: “Holidaymakers can claim medical expenses under their travel insurance if an illness has ruined their holiday. However, the Package Travel Regulations also ensure that consumers should receive the holiday they paid for. Consumers may be entitled to claim compensation from their holiday company due to loss of enjoyment and/or personal injury […]
A Which? spokesperson said: “As a minimum consumers are entitled to a full refund of the face value of the ticket if an event is cancelled or rescheduled. “However consumers may also be able to claim for additional reasonable losses if the cancellations were avoidable, so Secret Cinema need to explain what the issues are […]
Which? executive director, Richard Lloyd, said: “We hope everyone has a hassle free holiday this summer but if you don’t, we want to hear about it. “We’re asking travellers to share their gripes with Which?, so we can expose any dodgy deals and shoddy service. “Consumers can also get clued up on their rights if […]
As new research from Which? suggests more than six million people have experienced a problem or frustration on holiday in the last two years, we’re inviting travellers to share their getaway gripes and sign up to our campaign to “Stop the Holiday Hassles”. One in seven people (15%) who have been on holiday in the last two […]