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Concerns over cost and a desire to keep the status quo suggest the government will need to do more to support consumers switching to more sustainable home heating systems, according to new Which? research. UK homes produce around 20 per cent of the country’s greenhouse gas emissions, mostly from natural gas used for heating and […]
Sue Davies, Which? Head of Consumer Protection Policy, said: “It’s really disappointing that Three is reintroducing roaming charges for people travelling in EU countries, as well as other destinations across the world, and that new and upgrading customers will be burdened with extra charges abroad for using mobile data, calls and texts that they have […]
More than two-thirds of UK consumers feel left in the dark about new trade deals amid public concern for the government to take into account key consumer issues, such as food, data protection and environmental standards, new Which? research reveals. Which? surveyed over 3,000 UK adults to find out how the public feels about post-Brexit […]
Parents are being warned about the risk of buying cheap, unbranded toys online after a new Which? investigation found more than 40 per cent of toys it bought from online marketplaces failed safety tests. The consumer champion tested 28 toys bought from four popular online marketplaces – Amazon Marketplace, AliExpress, eBay and Wish – and […]
The vast majority of consumers are taking steps to reduce their environmental impact, but many can struggle to take action in the areas that cause the greatest harm, a Which? study has found, reinforcing the need for consumers to be supported in making more sustainable choices. The consumer champion surveyed more than 3,500 members of […]
Which? is calling for action to help the most vulnerable after it found that more than a quarter could be at risk of going hungry because they have faced difficulty accessing basic food and essential groceries. With shielding measures due to end soon in some parts of the UK, the consumer champion is calling on […]
Sue Davies, Head of Consumer Protection and Food Policy at Which, said: “There are huge potential benefits to be gained for the UK from a trade deal with the US, however its success will be judged on the impact it has on the price, choice and safety of products and services we use every day. […]
Which? is calling for urgent action from the UK government and the devolved administrations after hearing reports from more than a thousand people, including those who are at very high-risk or vulnerable and unable to access the food and basic supplies they desperately need amid the coronavirus pandemic. While measures have been introduced by governments […]
Three-quarters of the population have experienced shortages of products when shopping in recent weeks, with vulnerable consumers among those struggling to get hold of essentials, new research from Which? has found. In a survey of more than 2,000 members of the public on the impact of the coronavirus outbreak carried out between 20th-24th March, three-quarters […]
Sue Davies, Head of Consumer Protection and Food Policy, Which?, said: “The success of future trade deals will be judged by the impact they have on the price, choice and safety of the products and services we use every day, so the needs of consumers should be central to trade negotiations with the EU – […]