Tesco and Sainsbury’s are using potentially dodgy tactics on some of their loyalty offers which can give the impression that savings are more substantial than they really are, a new Which? investigation suggests, as the consumer champion finds some customers are being denied access to member discounts altogether. Which? has shared its findings with the […]
Sainsbury’s is the cheapest big retailer for parents looking to save money buying uniforms for the new school year, Which? research has found. The consumer champion analysed prices of a selection of essential 9-year-old sized school uniform items at eight popular supermarkets and clothing retailers. Overall, Tu Clothing at Sainsbury’s was the cheapest place to […]
Which? is urging the government to take strong action to support British households when the competition regulator publishes its findings on the grocery sector, as new research from the consumer champion finds that some food prices have been hiked by up to 175 per cent since 2021. In recent months supermarkets have been keen to […]
Sue Davies, Which? Head of Food Policy, said: “It’s disappointing that supermarkets have charged people more than they should have done for petrol – an essential for many people – at a time when food and energy costs have risen to stubbornly high levels but it is good to see the CMA and the government […]
Sue Davies, Which? Head of Food Policy, said: “While Waitrose performed strongly for quality, range of products and store experience in Which?’s supermarket survey, it fell down on value for money and our recent price analysis shows Waitrose continues to be the most expensive food shop. So while positive, this price cut alone is unlikely […]
As the impact of the cost of living crisis hits home for millions of people, Which? shares 10 top tips to save consumers hundreds of pounds on their food bills. Over recent months, inflation has increased the cost of food across the board, with many retailers and brands upping their prices. Recent data from Kantar […]
Shoppers have crowned M&S the UK’s best in-store supermarket, according to a new Which? survey, but strong performances from discounters Aldi and Lidl highlighted the importance of value for money for customers facing a cost of living crisis. The consumer champion’s annual satisfaction survey asked over 3,000 members of the public about their in-store shopping […]
Shoppers could be paying almost four times more than they need to for the same branded grocery products at certain times, Which?’s biggest ever supermarket pricing investigation has found. The consumer champion analysed more than a million prices for 493 branded grocery items at six major supermarkets – Asda, Morrisons, Ocado, Sainsbury’s, Tesco and Waitrose […]
Only two in five consumers have felt safe in supermarkets during the current lockdown, Which? has found, as new research from the consumer champion reveals how shoppers rate safety measures put in place by the biggest players in the sector during the pandemic. In the last year, supermarkets have adapted their in-store operations to make […]
Aldi has been named the UK’s favourite in-store supermarket in Which?’s annual satisfaction survey, while Ocado slipped down the online grocery rankings after shoppers struggled to secure delivery slots during the coronavirus pandemic. The consumer champion surveyed more than 3,000 members of the public about their experience with supermarkets, asking customers to rate their shopping […]