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Richer Sounds and Toolstation have been named the highest ranking shops in the UK in 2017, according to the annual Which? survey of shoppers. Which? asked more than 10,000 consumers about their shopping experience at 100 major retailers. The customer scores given are based on customers’ experiences of purchasing non food items, their satisfaction levels and […]
New research from Which? Mortgage Advisers reveals two in three home buyers who uncovered problems with their new property in a house survey, subsequently managed to negotiate a better deal. The Which? Mortgage Advisers survey found that four in ten (43%) were able to use their survey results to pay less, while a further quarter (24%) used the results to persuade […]
The 2016 Which? Car Survey, the largest of its type in the UK, reveals premium brand Land Rover ranking among the least dependable cars on the market and budget brand Dacia breaking into the top five. The annual Which? Car Survey, measuring reliability and customer satisfaction, is based on feedback from 59,387 UK car owners. […]