Rocio Concha, Which? Director of Policy and Advocacy, said: “The pandemic has highlighted the importance of a good broadband connection, however when it comes to switching to get a better deal or service, some people have faced issues with the current process, which is not as easy as it could be.” “This proposal to introduce […]
Alex Neill, Which? Managing Director of Home Products and Services, said: “For millions of people paying over the odds for their energy, the introduction of a price cap will sound like a positive move. The Government must ensure that the price cap does not lead to any unintended consequences for consumers, such as poor customer service […]
Alex Neill, Which? Managing Director of Home Products and Services, said: “While it’s right that help is extended to vulnerable customers, an average saving of just £66 on people’s energy bills from April makes the safeguard tariff far from the cheapest deal on the market. Anyone overpaying on a poor value tariff should look to […]
Alex Neill, Managing Director of Home and Legal Services, Which? said: “It is welcome that Ofgem have swiftly appointed Co-operative Energy to take on GB Energy’s customers and that they will be paying the same amount as before. We encourage these customers to research whether there is a better deal for them. Which? Switch provides consumers with […]