We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

  • Skip to main content
  • Skip to search
Go to Which? homepage
  • Technology

    Technology

    Loading...
  • Home & garden

    Home & garden

    Loading...
  • Money

    Money

    Loading...
  • Baby & child

    Baby & child

    Loading...
  • Cars & travel

    Cars & travel

    Loading...
  • Campaigns

    Campaigns

    Loading...
  • Services

    Services

    Loading...
  • More from Which?

    More from Which?

    Loading...
Navigate around Which? Search Which? My account My account

My account

Hello

View account
Log out

My account

Log in
Join
Press Office

which.co.uk

  • Home
  • Latest Releases
  • Broadcast Media Spokespeople
  • Press Office Contacts

Results for system failure tag

July 2019

Which? advice to passengers caught up in British Airways luggage system failures

18 July 2019

Adam French, Which? Consumer Rights Expert, said: “Any British Airways passengers arriving at their destination without their luggage should log a lost luggage complaint with the airline as soon as possible and keep any receipts for essential items purchased as they should be able to claim back these costs. “We also expect BA to swiftly […]

Statement: baggage, British Airways, flight cancellation, flight delays, Heathrow, lost luggage, system failure

  • Latest Tweets from Which? Press Office

    Which? Press Office
    • Which? brands most travel comparison sites a 'waste of time' - ⁦@guardian⁩ https://t.co/EZcYhAR0XA from Twitter for iPhone
    • Can I retire early and live off my private pension until I turn 65? @GarethRShaw @theipaper https://t.co/D1xq76Qlhe from Twitter Web App
    • Earlier this year @WhichUK found broadband customers are being hit with loyalty penalties of up to almost £700 a ye… https://t.co/6Aeq3Ozn0Y from Twitter Web App
    @whichpress
  • Sign up to receive all the latest news from Which?

    Subscribe

  • Popular Tags

    Alex Neill Banking banking standards Banks Big Change broadband Business Calling Time Car Consumer Consumer Rights credit customers David Blake Economy Energy Financial services Food Fuel government Health Higher Education Insurance Money Mortgage Nuisance calls Payday lenders Payday loans Payment Protection Insurance Pensions Personal Finance Peter Vicary-Smith PPI Public Services Retail Richard Lloyd scams Technology Telecomms Telecoms Transport Travel University Which? Which? Mortgage Advisers
  • Which? Campaigns

    • Freedom to pay. Our way.

      Help us protect access to cash as a payment option

    • Scams

      Call on the government to safeguard us from scams

  • Which? Spokespeople

    Meet the team of Which? experts.

© Which? 2019
  • Contact us
  • Press
  • Careers
  • Sitemap
  • Help
  • Accessibility
  • Terms & conditions
  • Privacy policy
  • Contact us
  • Which? Directory
  • Accessibility
  • Terms & conditions
  • Privacy
  • Cookies
  • MSA statement
  • Careers
  © Which? 2018