“Compensation is the very least passengers will expect” – Which? response to Southern emergency timetable
Alex Neill, Which? Director of Policy and Campaigns, said: “Providing certainty to Southern passengers of a much diminished service will be of little comfort after they’ve endured months of delays and cancellations. “Compensation is the very least passengers will expect but what they really want to see is action against train companies who continually let them down.” […]