Results for Travel tag

Rory Boland, Which? Travel Editor, said: “The timing of these sudden changes to restrictions for travel to and from France will cause chaos for huge numbers of people just as the summer holidays are beginning. “Those who have just arrived in France will now face quarantine on their return, while anyone due to travel there […]

Rory Boland, Which? Travel Editor, said: “People will agree or disagree about whether it’s right to impose further restrictions on travel from France, but there’s no excuse for announcing it late on a Friday night, especially when there was already a planned update to government travel rules on Wednesday.  “This will cause chaos for people […]

Rory Boland, Which? Travel Editor, said “These changes further highlight that anybody considering booking a holiday this summer should only do so if they are prepared to rebook, often at extra cost, and potentially face more expensive testing or quarantine if the rules suddenly change. “It can be near impossible to get your money back in these […]

Rory Boland, Which? Travel Editor, said:    “Given how quickly international travel restrictions can change, buying decent travel insurance has never been more important. “Which? research has consistently found that travel insurance policies offering cover for cancellation due to changes to FCDO advice are rare, so the lifting of advice against travel to popular holiday destinations […]

Rocio Concha, Which? Director of Policy and Advocacy, said: “It is disappointing EE is reintroducing roaming charges for customers upgrading or taking out new contracts from next month, and means that holidaymakers could be landed with hefty charges for using mobile data in the future. “As the UK continues to negotiate trade deals, it must […]

Rory Boland, Which? Travel Editor, said: “The pandemic has been incredibly tough for airlines but weakening vital consumer rights protections for millions of holidaymakers is completely the wrong approach to solving the industry’s problems. “Which? supports greater government support for the industry but the experience of Covid – which has seen refunds for millions of […]

Rory Boland, Which? Travel Editor, said:  “Millions of customers were treated appallingly last year when airlines continued to operate flights during lockdown restrictions but refused to refund their passengers for flights they could not legally take – so it is right that the CMA is investigating two of the UK’s largest airlines for potentially breaching consumer law. “Customers should […]

Rory Boland, Which? Travel Editor, said: “Holidaymakers have spent more than a year propping up the travel industry as some of the UK’s largest holiday companies have withheld refunds or issued refund credit notes, rather than paying back the refunds customers are legally owed. Millions of rebooked holidays are also due to take place this […]

Rory Boland, Which? Travel Editor, said: “France’s decision to quarantine UK travellers in response to the Indian variant is a stark reminder of the unpredictability of international travel this year. “People would have already been confused about what travel is safe and permitted due to the country’s status on the UK’s amber list, and this […]

A lack of clarity from travel insurers over how much protection their policies offer for Covid-related disruption could lead to consumers losing money as international travel reopens, Which? research has found.  New research from the consumer champion suggests that many travel insurance customers are being left with a false impression about the level of protection […]