Results for Travel tag

Rory Boland, Which? Travel Editor, said: “The pandemic has been incredibly tough for airlines but weakening vital consumer rights protections for millions of holidaymakers is completely the wrong approach to solving the industry’s problems. “Which? supports greater government support for the industry but the experience of Covid – which has seen refunds for millions of […]

Rory Boland, Which? Travel Editor, said:  “Millions of customers were treated appallingly last year when airlines continued to operate flights during lockdown restrictions but refused to refund their passengers for flights they could not legally take – so it is right that the CMA is investigating two of the UK’s largest airlines for potentially breaching consumer law. “Customers should […]

Rory Boland, Which? Travel Editor, said: “Holidaymakers have spent more than a year propping up the travel industry as some of the UK’s largest holiday companies have withheld refunds or issued refund credit notes, rather than paying back the refunds customers are legally owed. Millions of rebooked holidays are also due to take place this […]

Rory Boland, Which? Travel Editor, said: “France’s decision to quarantine UK travellers in response to the Indian variant is a stark reminder of the unpredictability of international travel this year. “People would have already been confused about what travel is safe and permitted due to the country’s status on the UK’s amber list, and this […]

A lack of clarity from travel insurers over how much protection their policies offer for Covid-related disruption could lead to consumers losing money as international travel reopens, Which? research has found.  New research from the consumer champion suggests that many travel insurance customers are being left with a false impression about the level of protection […]

Bamburgh in Northumberland has been named as Britain’s best seaside destination, as Which? reveals the nation’s favourite resorts and the top towns and villages for avoiding the crowds on holiday.  With more people expected to book a holiday in Britain this summer than ever before as a result of the pandemic, the consumer champion sought […]

Rory Boland, Editor of Which? Travel, said: “Turkey lifting its ban on direct flights from the UK is only half the story for those who want to travel to the country. People shouldn’t book their holiday until they know which colour the UK government will place Turkey in its traffic light system. “If travellers book […]

Rory Boland, Editor of Which? Travel, said: “Travellers face eye-watering costs for Covid tests which will price many people out of seeing loved ones or taking a holiday when international travel resumes, so it’s important the government quickly considers steps it can take to reduce costs while ensuring safety. “Which? has submitted evidence to the […]

Rory Boland, Editor of Which? Travel, said: “This is an important step towards resuming international travel. The report correctly identifies some of the key barriers facing travellers, but it falls short in providing solutions. “Holidaymakers will still face the eye-watering costs of Covid tests, which are currently much more expensive in the UK than in […]

Rory Boland, Editor of Which? Travel, said: “With the ban on international travel it’s easy to forget about your passport, but it’s vitally important that you check its validity if you are even considering a trip in the next few months. “The significant drop in the number of people applying for a passport last year […]