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Results for Travel tag

June 2021

Which? responds as Airlines for Europe seek to weaken passenger compensation and refund rights in wake of pandemic

10 June 2021

Rory Boland, Which? Travel Editor, said: “The pandemic has been incredibly tough for airlines but weakening vital consumer rights protections for millions of holidaymakers is completely the wrong approach to solving the industry’s problems. “Which? supports greater government support for the industry but the experience of Covid – which has seen refunds for millions of […]

Statement: refunds, Rory Boland, Travel

Which? comments as the CMA investigates British Airways and Ryanair over refunds

9 June 2021

Rory Boland, Which? Travel Editor, said:  “Millions of customers were treated appallingly last year when airlines continued to operate flights during lockdown restrictions but refused to refund their passengers for flights they could not legally take – so it is right that the CMA is investigating two of the UK’s largest airlines for potentially breaching consumer law. “Customers should […]

Statement: British Airways, refunds, Rory Boland, Ryanair, Travel

Which? responds to On the Beach research revealing £780m of holidaymakers’ cash is locked up in refund credit notes

8 June 2021

Rory Boland, Which? Travel Editor, said: “Holidaymakers have spent more than a year propping up the travel industry as some of the UK’s largest holiday companies have withheld refunds or issued refund credit notes, rather than paying back the refunds customers are legally owed. Millions of rebooked holidays are also due to take place this […]

Statement: refund, Rory Boland, Travel

May 2021

Which? responds as France imposes quarantine on UK travellers

26 May 2021

Rory Boland, Which? Travel Editor, said: “France’s decision to quarantine UK travellers in response to the Indian variant is a stark reminder of the unpredictability of international travel this year. “People would have already been confused about what travel is safe and permitted due to the country’s status on the UK’s amber list, and this […]

Statement: coronavirus, Rory Boland, Travel

Confusion over travel insurance could leave travellers at risk of another summer out of pocket, Which? warns

17 May 2021

A lack of clarity from travel insurers over how much protection their policies offer for Covid-related disruption could lead to consumers losing money as international travel reopens, Which? research has found.  New research from the consumer champion suggests that many travel insurance customers are being left with a false impression about the level of protection […]

Press Release: FCA, Jenny Ross, Travel, travel insurance

April 2021

Once more unto the beach: Which? reveals Britain’s favourite seaside destinations

30 April 2021

Bamburgh in Northumberland has been named as Britain’s best seaside destination, as Which? reveals the nation’s favourite resorts and the top towns and villages for avoiding the crowds on holiday.  With more people expected to book a holiday in Britain this summer than ever before as a result of the pandemic, the consumer champion sought […]

Press Release: Great British Seaside, Rory Boland, Travel, UK Holidays

Which? response to Turkey removing ban on direct flights from the UK

23 April 2021

Rory Boland, Editor of Which? Travel, said: “Turkey lifting its ban on direct flights from the UK is only half the story for those who want to travel to the country. People shouldn’t book their holiday until they know which colour the UK government will place Turkey in its traffic light system. “If travellers book […]

Statement: Rory Boland, Travel

Which? comments as airline trade body calls for CMA investigation into Covid testing prices

10 April 2021

Rory Boland, Editor of Which? Travel, said: “Travellers face eye-watering costs for Covid tests which will price many people out of seeing loved ones or taking a holiday when international travel resumes, so it’s important the government quickly considers steps it can take to reduce costs while ensuring safety. “Which? has submitted evidence to the […]

Statement: coronavirus, Rory Boland, testing, Travel

Which? responds to the government’s Global Travel Taskforce report

9 April 2021

Rory Boland, Editor of Which? Travel, said: “This is an important step towards resuming international travel. The report correctly identifies some of the key barriers facing travellers, but it falls short in providing solutions. “Holidaymakers will still face the eye-watering costs of Covid tests, which are currently much more expensive in the UK than in […]

Statement: government, Rory Boland, Travel

Which? responds as Home Office urges travellers not to delay passport applications

6 April 2021

Rory Boland, Editor of Which? Travel, said: “With the ban on international travel it’s easy to forget about your passport, but it’s vitally important that you check its validity if you are even considering a trip in the next few months. “The significant drop in the number of people applying for a passport last year […]

Statement: passport, Rory Boland, Travel

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