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Results for Which? Switch tag

September 2021

Ready, steady, switch: Consumers urged to switch broadband and energy providers to save £300 a year

13 September 2021

Which? is urging UK households to consider switching broadband and energy providers this September, as new research from the consumer champion reveals they could save up almost  £300 a year on their bills.  This autumn, many consumers will be looking to get their finances in order, especially with the energy price cap level set to […]

Press Release: broadband, Energy Bills, Which? Switch

February 2018

Which? response to the BEIS select committee report on the energy price cap draft bill

13 February 2018

Alex Neill, Which? Managing Director of Home Products and Services, said: “For millions of people paying over the odds for their energy, the introduction of a price cap will sound like a positive move. The Government must ensure that the price cap does not lead to any unintended consequences for consumers, such as poor customer service […]

Statement: BEIS, big six, dual fuel, electricity, Energy, energy companies, gas, Ofgem, price cap, svt, switch, Which? Switch

March 2017

Switch energy providers to get back to 2008 prices

27 March 2017

With a raft of energy price rises set to come into force next month, new Which? research has found that those on Big Six standard variable tariffs (SVT) could get their bills back to the equivalent of 2008 prices – a saving of around 22% – by switching to one of the cheapest available dual […]

Press Release: big six, bills, Energy, energy price cap, fair energy prices, price rises, standard variable tariffs, svt, Which? Switch

February 2017

Energy suppliers respond to Which? pressure to help customers on expensive tariffs

14 February 2017

As energy suppliers respond to pressure from Which? to do more to engage customers stuck on some of the most expensive deals, new analysis reveals that paying a premium for your energy deal doesn’t guarantee you satisfaction. Which? analysis of Ofgem data reveals how two thirds (67%) of customers are still stuck on the most […]

Press Release: dual fuel, electricity, Energy, fair energy prices, gas, svt, Which? Switch

January 2017

Smaller energy firms score better than Big Six for customer satisfaction

19 January 2017

The 2017 Which? energy supplier satisfaction survey table is topped yet again this year by smaller energy companies, with Ovo Energy coming top and Npower scoring the lowest for the seventh year running. Smaller energy firms generally scored higher on key areas such as value for money and customer service, while the Big Six continue […]

Press Release: big six, electric, Energy, energy satisfaction survey, fair energy prices, gas, small supplier, switching, Which? Switch

“There are still 20 million people who are stuck on some of the most expensive standard tariffs” – Which? response to Energy UK switching figures

13 January 2017

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “It’s good to see switching levels increasing but there are still 20 million people who are stuck on some of the most expensive standard tariffs, paying over the odds for their energy. We want to see a much more competitive market and action taken by the […]

Statement: electric, Energy, energy uk, gas, standard tariff, suppliers, svt, switching, Which? Switch

November 2016

Energy companies in ‘last chance saloon’

3 November 2016

Four months on from the market investigation that found consumers are collectively overpaying by £1.4 billion for their energy, Which? is challenging energy companies to show how they are engaging with their customers stuck on the worst deals. Around 16 million people – over half (58%) of energy customers – are stuck on standard variable […]

Press Release: big six, CMA, electric, Energy, energy companies, energy suppliers, fair energy prices, gas, Ofgem, standard varibale tariff, svt, Which? Switch

June 2016

Big Six energy prices out of touch

10 June 2016

With the final report of the Competition and Market Authority’s (CMA) energy market investigation due this month, Which? is calling on the regulator to set out how it will judge whether the inquiry’s proposals have successfully improved the market for consumers. New Which? research today reveals that the gap between average Big Six standard tariffs […]

Press Release: big six, CMA, eletricity, Energy, energy suppliers, gas, investigation, switching, tariff, Which? Switch

October 2012

Complicated tariffs leave only one in ten able to identify cheapest energy deal

14 October 2012

A new Which? investigation has found only one in 10 people could identify the cheapest deal when presented with a range of standard energy tariffs. When shown the tariffs in a simpler form, in the style of petrol forecourt displays, the number shot up to nine out of 10. Most energy suppliers say they have […]

Press Release: Energy, Money, Which? Switch

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