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Results for Which? tag

April 2019

Revealed: Amazon struggling to stem the tide of fake reviews

26 April 2019

Retail giant Amazon is only removing a proportion of a flood of fake and suspicious reviews that risk misleading shoppers into buying poor quality products, a Which? investigation has found. The consumer champion looked at the number of reviews that Amazon removes for popular tech products and found 78,000 that have been removed in the […]

Press Release: Amazon, fake, Fake reviews, Natalie Hitchins, suspicious, Which?

Popular retailers misleading consumers with kitchen and bathroom sales

18 April 2019

Leading kitchen and bathroom retailers are using potentially misleading discount claims to lure homeowners into rushing to spend thousands of pounds, a Which? investigation has found. The consumer champion analysed promotional offers for popular kitchen and bathroom retailers for a year between March 2018 and March 2019 – and found firms were using techniques including […]

Press Release: bathrooms, deal, discount, discounts, easter, easter sale, Easter sales, investigation, kitchens, Natalie Hitchins, sale, sales, Which?

Revealed: How consumers can be misled by inflated online reviews for dud products

5 April 2019

Poor quality products are being boosted by inflated reviews on the websites of Britain’s biggest retailers – potentially misleading consumers, an investigation by Which? has found. The consumer champion looked at 15 products that it had rated as Don’t Buys, a status given to products that fail to meet the standards of its rigorous, independent […]

Press Release: Amazon, Argos, best and worst, best buy, Currys PC World, customer reviews, customers, don't buy, John Lewis, Natalie Hitchins, research, reviews, rigorous, testing, Which?

February 2019

Greater Manchester passengers getting ‘raw deal’, Which? analysis of busiest transport hubs shows

27 February 2019

Greater Manchester commuters are still enduring more delayed and cancelled trains than passengers in the busiest transport hubs around Britain after last year’s chaos on the rail network, new Which? research reveals. In a 12-month comparison of some of the busiest commuter hubs around Britain the consumer champion found passengers using Greater Manchester stations had […]

Press Release: Alex Hayman, Andy Burnham, Greater Manchester, Manchester, Rail, trainpain, Which?

January 2019

Mortgage rejection common among homeowners

27 January 2019

One in six mortgage holders has been rejected for a mortgage in the past, according to new research from Which? Mortgage Advisers.   The research shows that one in six (16%) mortgage holders surveyed has been rejected for a mortgage and that the most likely areas for mortgage rejections were London (29%) and the West […]

Press Release: David Blake, Mortgage, mortgage adviser, mortgage application, mortgage rejection, rejection, Which?, Which? Mortgage Advisers

December 2018

Nightmare before Christmas: Chaos as deliveries don’t go as planned

18 December 2018

The majority of people who shopped online over the Christmas period last year had a problem with a delivery – with parcels thrown over fences, taken to the tip by binmen and even getting chewed on by the dog, according to research from Which?.   Which? looked at the delivery experience of people during the […]

Press Release: Consumer Rights, courier, delays, deliveries, delivery, delivery rights, fence, late, package, Which?

Could you afford to buy Bridget Jones’s central London flat or the countryside cottage from The Holiday?

17 December 2018

Ever wondered what it would cost to buy Bridget Jones’s flat in Borough Market? Fancy living in the countryside cottage from The Holiday? Thinking about splashing out on the McCallister’s Chicago mansion from Home Alone? Find out if you could afford them with new research from Which? Mortgage Advisers.Which? Mortgage Advisers has calculated the cost […]

Press Release: Borough Market, Bridget Jones, Christmas Carol, Christmas homes, Christmas Property, David Blake, Fictional Homes, Home alone, Property, The holiday, Which?, Which? Mortgage Advisers

November 2018

Which? appoints Head of Campaigns and Strategic Communications

12 November 2018

David Chaplin joins Which? as Head of Campaigns and Strategic Communications from agency Hill+Knowlton Strategies. David will lead strategic communications for Which?’s advocacy division, continuing to build its impact in making the lives of consumers easier, safer and fairer. He joins Which? from H+K where he led on media relations and campaigns strategy. Prior to […]

Press Release: appointment, Campaigns, Chaplin, Consumers Association, David Chaplin, Head of Campaigns, Strategic Communication, Which?

October 2018

Which? goes undercover to expose fake and paid-for reviews

20 October 2018

Shoppers are being misled by unscrupulous sellers using fake and paid-for online product reviews, according to a Which? undercover investigation.   The investigation reveals how easily some sellers are actively bypassing the rules to offer free products in exchange for false and highly-rated reviews.   Which? found evidence of Facebook groups – with tens of […]

Press Release: Amazon, fake, Fake reviews, online, products, quality, refund, review, reviews, sellers, Which?

September 2018

Higher education institutions caught making potentially misleading claims

21 September 2018

A number of universities are presenting unverifiable marketing claims making it difficult for prospective students to make informed choices, according to a new Which? University investigation.   Almost a year after the advertising watchdog upheld a number of complaints about  misleading information in higher education, the consumer champion found several universities are making unverifiable and […]

Press Release: Advertising Standards Authority, Alex Hayman, ASA, comparative claims, Higher Education, top universities, University, Which?, Which? University

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