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Greater Manchester commuters are still enduring more delayed and cancelled trains than passengers in the busiest transport hubs around Britain after last year’s chaos on the rail network, new Which? research reveals. In a 12-month comparison of some of the busiest commuter hubs around Britain the consumer champion found passengers using Greater Manchester stations had […]
One in six mortgage holders has been rejected for a mortgage in the past, according to new research from Which? Mortgage Advisers. The research shows that one in six (16%) mortgage holders surveyed has been rejected for a mortgage and that the most likely areas for mortgage rejections were London (29%) and the West […]
The majority of people who shopped online over the Christmas period last year had a problem with a delivery – with parcels thrown over fences, taken to the tip by binmen and even getting chewed on by the dog, according to research from Which?. Which? looked at the delivery experience of people during the […]
Ever wondered what it would cost to buy Bridget Jones’s flat in Borough Market? Fancy living in the countryside cottage from The Holiday? Thinking about splashing out on the McCallister’s Chicago mansion from Home Alone? Find out if you could afford them with new research from Which? Mortgage Advisers.Which? Mortgage Advisers has calculated the cost […]
David Chaplin joins Which? as Head of Campaigns and Strategic Communications from agency Hill+Knowlton Strategies. David will lead strategic communications for Which?’s advocacy division, continuing to build its impact in making the lives of consumers easier, safer and fairer. He joins Which? from H+K where he led on media relations and campaigns strategy. Prior to […]
Shoppers are being misled by unscrupulous sellers using fake and paid-for online product reviews, according to a Which? undercover investigation. The investigation reveals how easily some sellers are actively bypassing the rules to offer free products in exchange for false and highly-rated reviews. Which? found evidence of Facebook groups – with tens of […]
A number of universities are presenting unverifiable marketing claims making it difficult for prospective students to make informed choices, according to a new Which? University investigation. Almost a year after the advertising watchdog upheld a number of complaints about misleading information in higher education, the consumer champion found several universities are making unverifiable and […]
The majority of home buyers report problems in the home buying process, with common issues caused by delays in the chain, difficulty finding a suitable property, and homes left in poor condition. In its annual survey of home buyers, Which? Mortgage Advisers looked at the biggest issues reported during the home buying process and […]
Which? reveals how deliveries ahead of Christmas are not arriving as planned, with consumers reporting lengthy delays, damaged packages and poor communication. Earlier in December, Which? asked over 2000 people about their experience of receiving deliveries within the past month, and found that only a third (35%) received all their deliveries as expected. The survey […]
With a week to go, Which? has released some practical advice and tips to help bargain-hunters make the most of the Black Friday sales this year. Black Friday can be difficult to navigate, with many retailers claiming that they have the best possible deals for you. With so many offers, deals and discounts it can […]