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Responding to the publication of the Working Group’s report into Product Safety Peter Vicary-Smith, Chief Executive of Which?, said: “These recommendations are not the fundamental reform needed to fix the UK’s broken product safety system, which currently poses grave risks to consumers. “Which? is calling on the Government to take urgent action to put consumers […]
The UK’s fragmented product safety and recall system is not fit-for-purpose and is potentially putting people’s lives at risk through a lack of joined-up national oversight and action, according to a new report by consumer champion Which?. Which? is calling for urgent changes to the regime, including the establishment of a national body that can […]
Today, Which? announces that it has commenced the formal process to judicially review Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue. Almost one year after the fire safety issue affecting millions of consumers was announced in November 2015, an investigation by the London Fire Brigade recently concluded that a Whirlpool tumble dryer […]
A new investigation from Which? shows that, one year on from announcing the tumble dryer fire issue affecting millions across the UK, Whirlpool is still failing its affected customers. Which? first investigated the Whirlpool tumble dryer safety issue in April this year and launched a second investigation in November. Which? found that one in five (22%) of the affected customers surveyed in April are still […]
Alex Neill, Managing Director of Home & Legal services, Which? said: “Almost a year on, there are still millions of potentially dangerous tumble dryers in people’s homes. London Fire Brigade’s investigation into the Shepherd’s Bush fire highlights the urgent need for the Government to review the Whirlpool case and set out how it is going to improve safety for affected customers.”
Alex Neill, Which? Director of Policy & Campaigns said: “It is shocking that almost a year since this problem was identified and there are still millions of people who have tumble dryers in their homes that could catch fire. The Committee is right to highlight the failings with the product safety system and the Government must now review the Whirlpool case and set out […]