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Results for Whirlpool tag

July 2017

Which? response to the Working Group’s report into Product Safety

19 July 2017

Responding to the publication of the Working Group’s report into Product Safety Peter Vicary-Smith, Chief Executive of Which?, said: “These recommendations are not the fundamental reform needed to fix the UK’s broken product safety system, which currently poses grave risks to consumers. “Which? is calling on the Government to take urgent action to put consumers […]

Statement: dangerous goods, Product safety, recall, trading standards, Whirlpool, working group

Which? calls for an urgent overhaul of UK’s broken product safety system

19 July 2017

The UK’s fragmented product safety and recall system is not fit-for-purpose and is potentially putting people’s lives at risk through a lack of joined-up national oversight and action, according to a new report by consumer champion Which?. Which? is calling for urgent changes to the regime, including the establishment of a national body that can […]

Press Release: faulty, Product safety, recall, trading standards, tumble dryers, Whirlpool

December 2016

Which? launches judicial review of Peterborough Trading Standards’ handling of Whirlpool fiasco

23 December 2016

Today, Which? announces that it has commenced the formal process to judicially review Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue. Almost one year after the fire safety issue affecting millions of consumers was announced in November 2015, an investigation by the London Fire Brigade recently concluded that a Whirlpool tumble dryer […]

Press Release: Alex Neill, consumer safety, judicial review, London Fire Brigade, Peterborough Trading Standards, Product safety, Safety, Which?, Whirlpool

One year on, Whirlpool still failing customers

5 December 2016

A new investigation from Which? shows that, one year on from announcing the tumble dryer fire issue affecting millions across the UK, Whirlpool is still failing its affected customers. Which? first investigated the Whirlpool tumble dryer safety issue in April this year and launched a second investigation in November. Which? found that one in five (22%) of the affected customers surveyed in April are still […]

Press Release: Alex Neill, Product safety, Safety, safety issue, tumble dryer, tumble dryer fire, Whirlpool

October 2016

“The Shepherd’s Bush fire highlights the urgent need for the Government to review the Whirlpool case” – Which? response to conclusion of LFB’s Shepherd’s Bush fire investigation

6 October 2016

Alex Neill, Managing Director of Home & Legal services, Which? said: “Almost a year on, there are still millions of potentially dangerous tumble dryers in people’s homes. London Fire Brigade’s investigation into the Shepherd’s Bush fire highlights the urgent need for the Government to review the Whirlpool case and set out how it is going to improve safety for affected customers.”

Statement: Alex Neill, LFB, London Fire Brigade, Shepherd's Bush Fire, Whirlpool

September 2016

“Millions of people still have tumble dryers at risk of fire” – Which? response to BIS Select Committee letter to Whirlpool

14 September 2016

Alex Neill, Which? Director of Policy & Campaigns said: “It is shocking that almost a year since this problem was identified and​ there are still millions of people who​ have tumble dryers in their homes that could catch fire. The Committee is right to highlight the failings with the product safety system and the Government must now review the Whirlpool case and set out […]

Statement: BIS Select Committee, tumble dryers, Whirlpool, Whirlpool case

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