Which? executive director Richard Lloyd said:
“It adds insult to injury to be mis-sold PPI and then not get paid the full compensation you are due.
”Banks must ensure that anyone with a legitimate PPI claim gets every penny they are entitled to. If there is new evidence of systematic mistakes by the banks then the FCA should investigate and take tough action against any bank found breaching the rules.”
Notes to Editors
We estimate the amount set aside by providers for PPI compensation is now £22 billion making it the UK’s biggest mis-selling scandal.
Use our free online tool to put in your claim for a PPI refund.