Which? response to BBC story on banks underpaying PPI compensation

Which? executive director Richard Lloyd said:

“It adds insult to injury to be mis-sold PPI and then not get paid the full compensation you are due.

​”​Banks must ensure that anyone with a legitimate PPI ​claim gets every penny they are entitled to​​. If there is new evidence of systematic mistakes by the banks then the FCA should investigate and take tough action against any bank found breaching the rules.​”

Notes to Editors

We estimate the amount set aside by providers for PPI compensation is now £22 billion making it the UK’s biggest mis-selling scandal. 

Use our free online tool to put in your claim for a PPI refund.

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