This year’s ‘Trusted Trader of the Year’ has been awarded to Tincknell Heating at the 12th annual Which? Awards
Based in Somerset, Tincknell Heating was established over 60 years ago and specialises in plumbing and boiler installations. The family-owned business impressed judges to take home this year’s ‘Which? Trusted Trader of the Year’ award.
The award is an opportunity to reward smaller businesses who have gone above and beyond for its customers. It also gives businesses an opportunity to set themselves apart from other businesses in the Which? Trusted Traders scheme.
Tincknell Heating joined Which? Trusted Traders in 2016 and is renowned for its personalised approach to each job and customer. The firm received numerous heartwarming reviews from satisfied customers, which stood out to the judges. Tincknell Heating also includes feedback forms in its handover pack after a job is done, demonstrating a commitment to improving its service for customers. Its staff also take the time to respond to each review, another quality that impressed the judges.
Raj Kakar-Clayton, Managing Director of Which? Trusted Traders, said:
“The ‘Which? Trusted Trader of the Year’ is a popular award and celebrates the very best of local businesses in the UK.
“Tincknell Heating consistently receives fantastic reviews from satisfied customers.
“Simple gestures such as leaving flowers after a job demonstrate how Tincknell Heating has gone above and beyond for its customers.”
The Which? Awards were held in London and hosted by Which? Chief Executive Peter Vicary-Smith and BBC presenter Naga Munchetty.
Notes to editor
The Which? Trusted Traders Award was announced at the Which? Awards on Wednesday 23 May 2018.
All traders were judged with the same shortlist criteria. The shortlisted traders represent some of the best companies on the Which? Trusted Traders scheme.
- The other Trusted Traders in the 2018 shortlist were:-
- Furlonger Tree Services – Known for excellent levels of communication, Furlonger Tree Services ensures its customers are happy from start to finish.
- Grants Electricals – Grants Electricals was Trusted Trader of the month in November 2017 and has built up an impressive catalogue of reviews.
- Which? Trusted Traders is an endorsement scheme from Which?, the largest independent consumer organisation in the UK. Local traders are assessed and checked before being endorsed. The service helps all consumers, not just Which? members, find local trustworthy traders. Consumers can go online to access the database of endorsed traders by visiting: http://trustedtraders.which.