Which? response to the Consumer Minister’s comments on Whirlpool allegedly silencing a customer after a tumble dryer fire

David Chaplin, Which? Head of Campaigns, said:

“No-one should be prevented from speaking out about such a vital matter of public safety – the Government must urgently investigate these disturbing allegations that suggest Whirlpool is putting its corporate reputation ahead of the welfare of its customers.

“The credibility of the fundamentally flawed OPSS review into Whirlpool’s fire-risk tumble dryers is now in tatters. The Secretary of State Greg Clark must step in and ensure that all potentially dangerous machines are immediately removed from people’s homes.”

Press Release