“​​Biggest telecoms providers are letting their customers down” – Which? response to Ofcom’s telecoms complaints data​

Which? executive director, Richard Lloyd, said:

​​“We’ve consistently found that the biggest​ telecoms​ providers are letting their customers down with poor service, so we hope that this complaints data acts as a fresh wake up call. People tell us that telecoms are now an essential part of their life, so if providers don’t improve Ofcom should step in.”