“A firm foundation for empowering consumers” – Which? response to the Consumers Rights Act getting Royal Assent

In response to the Consumers Rights Act getting Royal Assent Which? executive director, Richard Lloyd, said:

“The Consumer Rights Act brings consumer law into the 21st century, and it’s especially good to see the Government extending consumer rights into digital content for the first time. The Act is a firm foundation for empowering consumers and should make it easier for people to understand their rights and challenge bad practice. It will help boost consumer confidence if businesses embrace the new rules and make sure that they treat their customers fairly.”

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