Which? executive director Richard Lloyd, said:
“Admitting it mishandled the situation is only the start for Volkswagen Group UK. Consumers shouldn’t have to wait months before being told what compensation they could be entitled to for any losses they’ve already faced. We now need the Government to put pressure on Volkswagen to set out a clear timeline for redress as soon as possible.”
Over 67,000 people have signed up to our Come Clean On Fuel Claims campaign.
- All car manufacturers to announce whether their emissions and fuel economy tests have been manipulated;
- The Government to immediately publish a timetable for a genuinely independent investigation and ensure any consumers found to be affected can get easy access to redress; and
- The European Commission must announce how they will bring forward new tests with full and proper independent oversight by the end of the year.