Which? executive director, Richard Lloyd, said:
“Unwanted calls disrupt the lives of millions every day, so it is good news it’s now easier for regulators to prosecute nuisance callers. Regulators must send a crystal clear message to firms that nuisance calling is unacceptable by using these new powers to maximum effect.
“We urge everyone to report their unwanted calls and texts to help regulators identify firms flouting the rules. We also want the Government to explore how senior executives can be held to account if their company makes unlawful calls.”
Notes to Editors
1. People can report unwanted calls for free on the Which? website at www.which.co.uk/
2. Which? launched its Calling Time on Nuisance Calls campaign, which has more than 170,000 supporters, after finding around eight in 10 people (83%) had received a nuisance call on their land line in the previous month. Eight in 10 people found these calls an annoying interruption, while one third felt intimidated by them. More than 50,000 complaints have been logged on the Which? Nuisance calls online complaint tool, with around half going on to complain to the regulator.