“It’s good news that the Government wants to do more to protect vulnerable people from the everyday menace of nuisance calls” – Which? response to Culture and Digital Minister’s comment on call screening technology

Which? executive director, Richard Lloyd said:

“It’s good news that the Government wants to do more to protect vulnerable people from the everyday menace of nuisance calls. We fully support Government plans to give those particularly at risk, including elderly people at home during the day, free call blocking technology.

“It shouldn’t only fall to consumers to block these calls though. Regulators need to come down hard on firms that break the rules and senior executives should be held to account if their company makes unlawful marketing calls.”

Notes to editors

  1. Which? launched its Calling Time on Nuisance Calls campaign, which has gained nearly 210,000 supporters, after finding around eight in 10 people (83%) had received a nuisance call on their land line in the previous month. Eight in 10 people found these calls an annoying interruption, while one third felt intimidated by them.
  2. We also urge everyone to report unwanted calls so that regulators can identify the companies who are breaking the rules which you can do for free on our website at www.which.co.uk/callingtime

 

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