“It’s only right that consumers are automatically compensated” – Which? response to BT broadband service outage
Alex Neill, Which? Director of Policy and Campaigns, said:
“Many people now view broadband as an essential service so it’s only right that consumers are automatically compensated when their service is lost, as it has been for many BT customers today.
“The Government must push forward with the Digital Economy Bill to give broadband customers this right as soon as possible.”