“Lodge a claim with the airline” Which? responds to Ryanair’s claims that it does not have to pay compensation to customers affected by flight cancellations

Rory Boland, Which? Travel Editor said:

“Affected passengers should ignore Ryanair’s assertion that this is an ‘extraordinary circumstance’ and lodge a claim with the airline.

“The arbitration provider that Ryanair has chosen to work with has  already said that it will uphold a previous European ruling that crew strikes aren’t usually considered ‘extraordinary circumstances.”

ENDS

Calculate what compensation you can claim using Which?’s free tool: https://www.which.co.uk/consumer-rights/advice/i-had-a-flight-delay-can-i-get-compensation

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