Video: “Millions of people have suffered woeful levels of service from Openreach” – Which? response to Ofcom’s announcement on BT & Openreach

Alex Neill, Managing Director of Home and Legal at Which? said:

“Millions of people have suffered woeful levels of service from Openreach, so these reforms must lead to significant improvements for customers who have been let down for too long.

“Telecoms are now an essential part of our daily lives, so it’s vital that Ofcom and Openreach implement these changes swiftly and ensure that consumers really do get faster, more reliable broadband.”

Statement