“Providers need to be clear about what speeds they are offering in their promotions” – Which? response to selected BT broadband adverts being banned

Alex Neill, Which? Managing Director of Home & Legal services, said:

“Broadband is now seen as an essential service so providers need to be clear about what speeds they are offering in their promotions.

“The ASA also need to tighten up the rules around broadband advertising as soon as possible so that more customers can be assured the speed they’re offered is actually the speed they will receive.”

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