“Regulators must continue to slap down firms that treat cold calling rules with disdain” – Which? response to the Information Commissioner’s Office (ICO) fining Stop the Calls for breaching nuisance calls rules

Which? executive director, Richard Lloyd, said:

“Nuisance calls aren’t just annoying, they can intimidate people too, so regulators must continue to slap down firms that treat cold calling rules with disdain.

“We would urge consumers to report all nuisance calls and texts to help regulators go after those flouting the regulations. We also want to see senior executives personally held to account if their company makes unlawful calls.”

Notes to Editors

  1. People can report unwanted calls for free on the Which? website atwww.which.co.uk/callingtime
  1. Which? launched itsCalling Time on Nuisance Calls campaign, which has more than 230,000 supporters, after finding around eight in 10 people (83%) had received a nuisance call on their land line in the previous month. Eight in 10 people found these calls an annoying interruption, while one third felt intimidated by them.

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