Response to reports of European Commission proposals to end roaming charges across the European Union

Richard Lloyd, Which? executive director said:

“Scrapping EU mobile roaming charges will be a huge win for millions of travellers, especially those who have faced expensive charges for data roaming when their mobile hasn’t even left their suitcase. This would put an end to uncertainty about using mobiles abroad and cut bill shocks off at source.

“Plans to increase competition and choice in this market could also lower mobile bills and improve services for consumers. However, the Commission must ensure that the industry plays fair and doesn’t hike other charges to compensate.”

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