Alex Neill, Which? Director of Policy and Campaigns, said:
“For the first time, the shocking scale of people hit by cyber crime and fraud has been revealed. With cyber crime becoming increasingly sophisticated, even the savviest people can be scammed so it’s vital that businesses up their game in the fight against fraud.
“The new Home Secretary must ensure that the Government’s Joint Fraud Taskforce investigates whether businesses are taking enough responsibility when their customers are defrauded.”
Notes to Editors:
Which? has launched its ‘Safeguard us from Scams’ campaign calling on the Government’s Joint Fraud Taskforce to:
Examine whether companies are taking enough responsibility when their customers are defrauded
Investigate what improvements should be made to the processes, systems and practices firms use to prevent fraud, and
Recommend, by the end of the year, how companies can better protect their customers from fraud.
- Which? is encouraging members of the public to sign its ‘Safeguard Us from Scams’ petition calling on the Government to act, which has had over 104,000 signatures to date.