In response to the CMA’s updated issues statement on the energy market investigation Which? executive director, Richard Lloyd, said:
“This is a watershed moment for the energy market as the CMA confirms what we’ve known all along: that competition is not working for consumers.
“The Competition and Markets Authority now needs to develop a set of solutions to repair the market and make it work for everyone, not just the suppliers. This must include establishing a fair price that people can trust, to restore consumer confidence in the energy system. Consumers will also be looking to politicians of every party to set out how they’ll deliver fair and affordable energy prices in the future.”