“This is just not good enough for VW customers”- Which? response to VW compensation announcement

Which? executive director, Richard Lloyd, said: 

“Volkswagen customers will be angry at this news and simply will not understand why US consumers are getting a goodwill payment and they’re not.

“This is just not good enough for VW customers, when nine out of ten told us they thought those impacted by the scandal should receive compensation.

“British consumers deserve to be treated fairly. We urge Volkswagen to reconsider its position, and we want assurances from the Government that it will introduce measures to prevent a scandal like this happening again.”

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