Updated Which? advice on potential BA pilot strike

Adam French, Consumer Rights Expert, Which?, said:

“As the threat of potential disruption over the busy summer period looms ever larger, it is more important than ever for BA make sure they have an adequate contingency plan in place, including sufficient staff and capacity to minimise the impact on passengers.

“If a strike by airline staff causes severe delays or cancellation, passengers may be entitled to substantial compensation payouts, as well as assistance and a refund or rerouting, depending on circumstances.”

Notes to Editors


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