Adam French, Which? Consumer Rights Expert, said:
“Beales falling into administration is the latest example of traditional high street retailers struggling to adapt to changing shopping habits.
“While stores remain open, your consumer rights should be unaffected, but we would advise anyone with Beales gift vouchers to consider spending them as soon as possible.
“If you are planning to shop in Beales and intend to buy something worth more than £100, make sure you use a credit card as you’ll be able to make a claim against your credit card company to recover the money if anything goes wrong.”
Notes to editor:
Which?’s latest research on the state of the high-street is available here: https://press.which.co.uk/whichpressreleases/back-to-the-future-for-the-high-street-as-independents-and-services-replace-retail-giants-which-reveals/
Which? advice on what to do if a retailer goes bust is available here: https://www.which.co.uk/consumer-rights/advice/what-can-i-do-if-a-retailer-goes-into-administration