Which? comments as CMA secures improvements to Currys’ sale of extended warranties

Adam French, Which? Consumer Rights Expert, said:

“This is a welcome move and we look forward to seeing Currys PC World swiftly implementing these changes to ensure customers are armed with the correct information when making a decision about extended warranties.

“We would also urge customers to read the terms and conditions before buying an extended warranty as their right to return, repair or replace an item may already be covered under the Consumer Rights Act.”

Notes to editors:

A Which? investigation found nearly a quarter of shoppers who purchased a warranty felt pressured by staff. Link here

Further advice on warranties and guarantee is available here

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