Adam French, Which? Consumer Rights Expert, said:
“Viagogo has persisted in its apparent disregard for consumer law despite repeated warnings from the competition watchdog to change its practices and a court order requiring them to take action, so it is good to see firm action from Google that will ultimately hit the site where it hurts by hampering its ability to reach consumers.
“The CMA’s allegations – that the firm is still using misleading ticket availability messages and failing to adequately warn fans that tickets sold on the site may not get them into events – are damning. We would urge all consumers to steer clear of Viagogo. “