Sue Davies, Which? Head of Consumer Protection Policy, said:
“People’s lives are being put at risk by dangerous and illegal items on online marketplaces that have been sold without adequate safety checks or monitoring – so it is unacceptable that the government appears to be letting online platforms off the hook with these weak measures. It should not be putting all of the burden on consumers to spot unsafe products when shopping online.
“The current regulatory framework is not fit for purpose and must be updated to reflect the huge growth in online shopping. As a first step, it is essential that online marketplaces are urgently given greater legal responsibility for the safety of all products sold on their sites.”