Rory Boland, Which? Travel Editor, said:
“Many people who booked holidays to Portugal believing it would be a safe bet are going to now face difficult decisions over whether to travel against government advice and quarantine on their return, or potentially lose the cost of their holiday. Few tour operators and no airlines allow for refunds when a country changes from green to amber, and rebooking very often involves paying more money.
“The government should take greater responsibility for making sure travellers are not left out of pocket when changes are made to its travel lists. A crucial step towards this would be to ensure destinations on the amber and red lists also come with a warning against travel from the FCDO, which should trigger package holiday providers to offer refunds to those who can no longer travel.”
Notes to editors: