Adam French, Which? Consumer Rights Expert, said:
“Too often electrical items end up in landfill because they are either too costly or difficult to fix, so these new rules requiring manufacturers to make spare parts more widely available are a step in the right direction and should ensure products last longer and help reduce electrical waste.
“As a next step, we want the government to extend these rules to cover more appliances, ensure the parts are available throughout the lifespan of each product and are easily affordable.”
Notes to editor:
Which? has also launched a new podcast titled “Which? Investigates”. Hosted by Science Journalist & Producer Greg Foot, the podcast focuses on sustainability-related issues such as supermarket packaging and digital obsolescence. Listen here: https://play.acast.com/s/which-investigates
As part of Which?’s commitment to giving consumers who want to reduce their environmental impact greater confidence to make better choices, it has introduced a new “Eco Buy” endorsement scheme that recognises products with the least environmental impact. The new endorsement and testing approach evaluates the repairability, longevity and energy efficiency of products. Find out more here: https://www.which.co.uk/news/2020/11/new-which-eco-buy-recommendation-reveals-most-sustainable-appliances/