Which? comments on British Airways suspending ticket sales for short-haul flights from Heathrow

Guy Hobbs, Editor of Which? Travel, said:

“Following months of delays and last-minute flight cancellations that have caused misery for thousands of travellers, passengers now face this drastic, last-minute decision from British Airways to suspend flight sales. Although this move by BA will allow it more flexibility to rebook passengers in the event of further cancellations or disruption, it reduces consumer choice and will lead to significant price increases.

“With further ticket sale suspensions possible, people should consider booking as early as possible to avoid last-minute disappointment and inflated fares. They should also consider alternative airports and airlines where possible.

“Airports and airlines need to be held to account for the unacceptable disruption travellers are currently experiencing, and the government must act to ensure the Civil Aviation Authority has the power to hit operators with substantial fines in instances where they flout the rules.”

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Notes to editors

Guy Hobbs is acting editor of Which? Travel while Rory Boland is on leave.

Which? is calling for major reform of the travel industry. See our petition here: Which? Transform Travel

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