Which? comments on confusion around holiday travel to amber list countries

Rory Boland, Which Travel Editor said: 

“The reopening of international travel is at risk of descending into farce with the government and companies issuing contradictory advice about where travellers can take a holiday.  

“The government is telling people not to travel to amber list destinations, but with many holiday firms selling trips to those countries regardless, people will assume they can. Those who feel they can not go on holiday against government advice, including those with bookings from last year, are also likely to struggle to get their money back, with most travel companies refusing refunds unless the holiday is cancelled. 

“It would be completely unacceptable to see a repeat of last year’s disastrous situation where millions of holidaymakers were forced to foot the bill for travel chaos caused by Covid. This year there really is no excuse – the government and holiday firms must provide clarity over what travel is safe and permitted, and ensure that people who don’t want to travel against government advice are entitled to a refund.”

Notes to editors:

1) Travel to amber list countries: what are your rights?