Rory Boland, Which? Travel Editor, said:
“Yet again haphazard announcements and rumours around quarantine have sparked chaos and confusion for holidaymakers, with many facing an unenviable choice between paying extortionate prices for last-minute flights home or the disruption caused by two weeks in isolation on their return.
“When the dust settles on what has been a disappointing summer for so many people, it’s clear that a reassessment of the government’s approach to managing the threat posed by coronavirus to holiday travel will be needed.
“The travel industry will also need greater government support to make it through the tough months ahead, while major reforms will be needed to restore confidence among holidaymakers who have often been left out of pocket and with nowhere to turn for support when the pandemic has left their travel plans in tatters.”